1. PURPOSE OF THE SALES CONTRACT
The purpose of this Contract is to define the contractual relationship between the company EVENTGO, SARL with capital of 1000 euros, registered with the RCS of Saint Denis de La Réunion under number 811104363 whose head office is located at 40 cite Jacques Duclos 97470 Saint Benoit, and the Customer purchasing Products and/or Services (as defined in Article 2 of the Contract) through the Site. The Client declares having read and accepted the rights and obligations relating to the Contract.
As such, the Client acknowledges that its essential obligations under the Contract are as follows:
(i) transmit all information and/or elements and/or complete all steps necessary for the execution of the services and/or delivery of the Products and/or Services (as defined in article 2 of the Contract) by the Organiser,
(ii) make full payment of the price of the Services and/or Products (as defined in article 2 of the Contract)
For its part, the Organiser recognises that its essential obligation is to deliver the Services and/or Products (as defined in Article 2 of the Contract) within the agreed deadlines.
2. DEFINITIONS
“Contract” means this sales contract;
“Customer” means the legal or natural person, acting in a professional capacity, placing an order for Products and/or Services from the Site;
“Organiser” means the company which organises the Show, and whose contact details are indicated in article 1 above;
“Products and/or Services” means the products and/or services offered for sale by the Organiser through the Site. The Products and/or Services offered include Exhibition Entry Passes (hereinafter “Passes”), as well as products, where applicable (and as specified in article 6.2 below).
“Site” means the Organiser’s website on which the Products and Services relating to the Show are offered for sale, namely https://veezit.io/
“Exhibition” refers to the “VEEZIT” exhibition organised by the Organiser from September 6 to 8, 2023 at the Parc des Expositions in Saint Denis de La Réunion.
3. ENFORCEABILITY OF THE SALES CONTRACT
Any order for Products and/or Services placed by the Customer via the Site implies the Customer's acceptance, without reservation, of the "General Regulations of the Event" of which the Customer acknowledges having fully read and approved all of the terms and conditions. terms. The Customer acknowledges having read and validated the provisions of the Regulations prior to placing his order by clicking on the appropriate box, containing a statement such as “I certify that I have read the rules of the event and approve its conditions” and has access to a copy on their customer area after payment and validation of their order. The Customer thus declares to accept them without reservation. Unless otherwise stipulated, the “General Regulations of the Event” over any other clause or stipulation mentioned on orders, correspondence or any other document exchanged between the Organiser and the Customer. The Organiser may have to adapt or modify the General Regulations of the Event. These modifications are immediately brought to the attention of the Customer by an email and an update on the Site.
4. PLACING ORDERS
4.1 ORDERS ON THE SITE:
To place an order, the Customer accesses the Organiser's online store and selects the Products and/or Services they wish to order. The order will only be validated upon receipt of full payment by bank transfer, check or credit card.
4.2 CUSTOMER IDENTIFICATION:
The Customer must accurately complete the fields made available to him to place his order. The Customer undertakes to inform the Organiser of any change relating to their identification information. The Organiser cannot be held liable under any circumstances due to non-performance or poor performance of the Contract resulting from the communication by the Client of false, inaccurate or incomplete information.
4.3 DESCRIPTION AND AVAILABILITY OF PRODUCTS AND SERVICES:
The Products and Services offered on the Site are within the limits of available stocks and their marketing dates. The photographs and images representing or illustrating the Products on the Site have no contractual value. In the event of unavailability of a Product and/or Service after placing the order, the Customer is informed by email of the delivery of a partial order or of the cancellation of his order. The Organiser undertakes to inform the Customer in the event of unavailability within a reasonable time from receipt of the order placed. In the event of unavailability and/or cancellation of the order, the Organiser undertakes not to debit the Customer for the amount of the Products and/or Services concerned. In the event that this amount has already been paid or withdrawn, the Organiser undertakes to reimburse the Customer, by an identical means of payment or any other suitable means addressed to the name and billing address of the Customer, within a reasonable period from payment for Products that have become unavailable.
5. PRICES AND PAYMENT TERMS
5.1 PRICE
The prices of the Products and/or Services mentioned on the Site are expressed in euros, taxes included (TTC). Prices are valid throughout the reference period. Outside of the reference period, the Organiser reserves the right to modify its prices at any time. The Products and/or Services will be invoiced on the basis of the prices in effect at the time the order is registered, as presented on the Site.
5.2 PAYMENT TERMS
The payment methods accepted by the Organiser are bank transfer, check or credit card. The Customer is charged in the currency of the Organiser's country. The Site uses secure payment technologies, guaranteeing the confidentiality and integrity of the Customer's banking data during transactions. These transactions are carried out by a bank.
The Customer's bank account will be immediately debited after validation of the online payment on the Site, on the day of the order. The order will be considered effective after confirmation of effective payment from the bank payment centers. If the bank payment centers refuse, the order will be automatically canceled.
5.3 VALIDATION OF PAYMENT AND CONFIRMATION OF THE ORDER
All information communicated by the Customer when placing his order is binding on the latter. The Organiser cannot be held responsible for the consequences in the event of errors relating to the Customer's entries. After validation of their order, the Customer receives an order confirmation email, sent to the Customer's email address to notify them of the validation of their participation. Passes are sent a few weeks before the event and invoices after the event.
5.4 RESERVATION OF OWNERSHIP
The Products and/or Services ordered by the Customer remain the exclusive property of the Organiser until full payment of the price by the Customer. The order placed will be considered firm and final upon confirmation of effective payment for the order by the authorised payment centers. If payment of the order is refused by the authorised payment center, the order will be automatically canceled. The Customer will be notified as soon as possible if the Organiser is unable to fulfill the order. The Organiser also reserves the right to cancel an order from a Customer with whom there is a dispute; the allocation of a Pass is subject to compliance with the General Regulations of the Event.
6. TERMS OF OBTAINING THE PRODUCTS AND SERVICES ORDERED
6.1 SERVICE ORDERS
Pass orders are generally sent by email. The Customer receives a Pass at their email address which they must download to their mobile phone or print if they are unable to present it on a mobile phone on the day of the Show. This Pass is also accessible by connecting to the Site, after having entered the email address and name indicated when ordering. The Pass must be presented at the Exhibition venue to gain access to the Exhibition. If when coming to the Show, the Customer is unable to download their Pass, cannot present their mobile phone, or has forgotten to print their Pass, they will have to, once there, go to a counter to have it printed. their Pass by the Organiser's teams and will then be able to present it at the entrance to the Show. No entry will be accepted without presentation of the Pass, whether on mobile or in printed version. The printed Pass(es) are only valid if they are printed on blank double-sided paper without changing the print size, in portrait format (vertical A4) with a laser or inkjet printer. Furthermore, good print quality is necessary. In the event of an incident or poor printing quality, the Customer must print the Pass(es) ordered again in order not to be refused access to the Show.
6.2 PRODUCT ORDERS
Product orders are delivered to your stand the day before the opening of the Show. Certain products such as banners, flyers and other communication elements require the customer to provide the Organiser with the visual to be printed at least 2 months before printing.
7. CONDITIONS OF USE OF THE PASS
7.1 Access to the Show
To use their Pass and thus access the Show, the Customer must present their Pass downloaded to their mobile phone, or if this is not possible, print it under the conditions provided for in Article 6 of the Contract. Each Pass ordered can only be presented once (with the possibility of multiple entries and exits on the same day, for the same holder). The Organiser may refuse access to the Show if it notices that the same Pass is issued several times and that access to the Show has already been granted to the holder of a Pass. The Pass may be nominative, and only valid for the location, date and time contained in the Pass description. Furthermore, the Customer is recommended to bring a valid official identity document with a recent photograph, to present during the various checks. Failing this, the Organiser reserves the right to refuse the Client access to the Show.
7.2 Prohibitions, access restrictions, exclusion from the Show
It is strictly prohibited to reproduce, duplicate or counterfeit a Pass in any way whatsoever. It is also strictly prohibited, without the prior and express consent of the Organiser, to sell, transfer or offer for sale or transfer (in particular on websites), in any form whatsoever, alone ( s) or with associated services, for a fee or free of charge, one or more Passes acquired by the Customer, whether this acquisition was free or paid.
Any Customer attending the Show undertakes to maintain correct and respectful behavior. The Organiser reserves the right at any time to exclude any holder of a Pass from the Show, without reimbursement or compensation of any kind, in the event of behavior or incident likely to undermine the smooth running of the Show, or to the health, serenity and security of other people present. It is specified that Customers submit to any special conditions imposed by the Organiser and/or the company(ies) operating the reception venue of the Show, and in particular to the Internal Regulations in Appendix 1. Customers' attention is drawn to particularly on compliance with all health rules linked to the fight against the spread of the coronavirus.
8. CANCELLATION – POSTPONEMENT – FORCE MAJEURE – ABSENCE OF RIGHT OF WITHDRAWAL
Passes issued by the Organiser following an order from the Customer cannot be exchanged or refunded, except in the event of cancellation by the Show Organiser. In the event of cancellation of the Show by the Organiser, Customers may request a refund of their Pass. In the event of a postponement of the Show, the Passes will remain valid for the new dates of the Show; however, Customers who are not available for the new dates of the Show may request a refund of their Pass.
The Client who has been refused access to the Exhibition for non-compliance with the Contract, the rules of behavior imposed by the Organiser and/or the company operating the location of the Exhibition, and more generally the French regulations in force will not be able to under no circumstances obtain a refund for your Pass.
In accordance with the provisions of article 1218 of the Civil Code, the Organiser's obligations will be suspended in the event of the occurrence of a force majeure event. By express agreement, the following events are considered to be force majeure, in particular: pandemic, war, riot, fire, general strike, natural disaster, shortage of raw materials, transport strike, administrative closure/cancellation of the Show by an authority competent authority having the necessary police powers, even if the legal and jurisprudential conditions of force majeure are not met.
If the Customer is an individual, the latter is informed that the sale of EVENTGO Tickets is not subject to a right of withdrawal because it constitutes a leisure activity which must be provided on a specific date or period in accordance with the Article L. 221-20-4 of the Consumer Code.
9. FORCED EXECUTION
Taking into account the specific nature of the Services considered and the essential know-how necessary for the execution of the Organiser's obligations under the Contract, the Parties expressly agree to exclude the application of the provisions of articles 1221 and 1222 of the Civil Code.
10. UNPREDICTION
Given the duration of the Services considered, the Client and the Organiser agree to exclude the application of the provisions of article 1195 of the Civil Code.
11. RESPONSIBILITY
11.1 The Organiser cannot under any circumstances be held liable for any non-performance or poor performance of the Contract which is attributable to the actions of the Client, to the unforeseeable and insurmountable act of a third party and/or to a case of force majeure as defined in article 8 of the Contract. Furthermore, the Customer is invited to monitor his personal belongings at all times. The Organiser declines all responsibility in the event of damage or theft, and generally advises against bringing valuable objects into the Show. The Organiser declines all liability linked to acts of vandalism, willful destruction, violence or theft committed by a Client during the Show, which voluntary acts are likely to expose the full liability of said Client.
11.2 For the issuance of Passes
Unless there is a malfunction of the Site which is attributable to it, the Organiser cannot be held responsible for any anomalies which may occur during the ordering, processing, downloading or printing of the Pass attributable either to the Customer, or to unforeseeable and insurmountable by a third party unrelated to the service, or in a case of force majeure as defined in article 8 of the Contract. Likewise, the Organiser cannot be held responsible for breakdowns and technical problems concerning hardware, programs and software or the Internet network which could, where applicable, result in the suspension or cessation of the service.
11.3 In the event that, during the execution of the Contract, the liability of the Organiser is incurred, for whatever reason and for whatever reason, all damages combined and in particular direct and indirect damages (including damages intangible), this will be strictly limited to an amount at most equal to the price or portion of the price indicated in the Contract, recognised judicially as being non-performed or defective.
12. PERSONAL DATA
12.1 DEFINITION
“Data protection laws”: the legislation and regulations in force applicable to the processing of personal data and, in particular, law n°78-17 of January 6, 1978 relating to data processing, files and freedoms amended and Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 applicable from May 25, 2018 (hereinafter the “GDPR”).
“Data”: any information relating to an identified or identifiable natural person; is deemed to be an “identifiable natural person” a natural person who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, an online identifier, or to one or more specific elements specific to their physical, physiological, genetic, psychological, economic, cultural or social identity.
12.2. The Organiser, acting as data controller within the meaning of European Regulation 2016/679 (GDPR), will be required to process the Customer's Data for the purposes of processing and:
A) Management and monitoring of the contractual or pre-contractual relationship (order processing, invoicing, management of unpaid debts and disputes);
B) The operation, development and management of customer/prospect bases (sending newsletters, commercial prospecting, processing requests to exercise rights, management of contact requests);
C) Improving and personalizing services for Customers (producing statistics, carrying out satisfaction surveys, managing newsletter subscriptions);
D) The transfer of personal data to its partners as part of a business relationship (transfers);
E) Compliance with legal obligations.
The legal basis for Data processing, the purpose of which falls into the above-mentioned categories, is:
For category A): the execution of a contract or the execution of pre-contractual measures taken at the request of the Client
For categories B) and C): the legitimate interest represented by these categories for the Organiser.
For category D): the Client's consent. It can be withdrawn at any time afterwards.
For category E): compliance with legal and/or contractual obligations.
The categories of Data processed in this context are Data relating to identification (such as name, first name, date of birth, Contact Data (such as postal details, email address, telephone number), Economic and financial data (such as means of payment and bank details).
The recipients of the Data are the relevant services of the Organiser, its partners and certain service providers. Some of these recipients may be located outside the European Union. When necessary, appropriate guarantees have been taken, in particular by the implementation of standard data protection clauses adopted by the European Commission.
The Organiser keeps the Data for the time necessary for the operations for which they were collected, in accordance with the aforementioned regulation 2016/679, for the time necessary to fulfill legal obligations and/or, when the Organiser carries out prospecting commercial, for a maximum period of three years from the last effective contact with the prospect/customer except for exceptions justified by a particular context.
In accordance with Law No. 78-17 of January 6, 1978 relating to data processing, files and modified freedoms and European Regulation 2016/679 (GDPR), the Customer may exercise his rights, and in particular his access rights. , rectification and opposition to the processing of their Data. To exercise this right, the Customer can write to the Organiser at the following address: EVENTGO, 40 Cité Jacques Duclos 97470 SAINT BENOIT or by email at the address: contact@eventgo.fr
The Customer may submit a complaint to the CNIL.
12.3. All information relating to data processing carried out by the Organiser is contained in the Privacy Policy accessible at this URL: https://veezit.io/mentions-legales/
13. INTELLECTUAL PROPERTY
The Organiser is the exclusive owner of all intellectual property rights present on the Site and in particular the rights of use, display, exploitation, reproduction, representation, adaptation, translation relating to any object making up the Site, including graphic charters, titles, forms, Site plans, texts, articles, analyzes and writings, documentation, photographs, images, videos or any other information content and/or downloadable, as well as the brands and logos posted online by the Organiser. The Site as well as its content (content understood as all information, all elements and/or media, whatever the format, intended to be distributed on the Site) is protected by French law on copyright. and related rights (articles L.122-4 et seq. of the Intellectual Property Code), which prohibit the total or partial reproduction, without the consent of the Organiser, of these various constituent elements. This is why the Client undertakes to respect the copyrights, trademark rights and rights of the database producer, each Client recognizing that the databases created by the Organiser are its exclusive property. The Organiser only grants the Client a simple right of private, non-collective and non-exclusive use of all content published on the Site as well as authorization for reproduction in digital form on the computer used to consultation of the Site for the purposes of viewing the pages consulted by the Customer's navigation software. The Client has no right to transfer or assign information obtained from the Site and is prohibited from creating any derivative work from the content of the Site. The Site and its components constitute a work protected under intellectual property. Any representation, reproduction, modification, transmission, translation or more generally any exploitation of the Site and its technical or graphic components is strictly prohibited without the prior authorization of the Organiser. The provision of the Products and/or Services via the Site by the Organiser does not entail any transfer or concession of any intellectual property rights, with the exception of the right, for the Customer, to use the services provided by the Company online from the Site, within the limits in the Contract. Any violation of this clause will be considered an act of counterfeiting and may result in civil and/or criminal proceedings in accordance with the law. The use of hypertext links aimed at and referring to the Site is also subject to the prior and express authorization of the Organiser, the Client being able to obtain authorization by email from the webmaster.
14. SHOOTING AUTHORIZATION
By accessing the Show, the Customer accepts that during his participation in the Show, his image, his name, his first name and/or his voice and/or his words (together or separately) will be recorded and fixed on different media. by the Organiser and/or any person authorised by him and to reproduce and represent the recordings thus made, without limit of quantity, in full or in part, on any internal, institutional and/or advertising communication medium relating to the Show, for a period of duration of 5 (five) years after the end of the Show. The recordings thus made and freely selected must be exclusively reproduced in this context, any other use of said recordings having to be the subject of prior express written agreement on the part of the Client. This authorization is exclusively free of charge, the use of the Client's image does not entitle him to any financial compensation. The Client thus waives any remuneration in this respect as well as any right of use relating to possible communication actions of the Show's partners.
15. DISPUTE SETTLEMENT – APPLICABLE LAW
This Contract and any order for Products and/or Services between the Customer and the Organiser is subject to French law.
Any dispute must be brought to the attention of the Organiser's Customer Service. If the Customer is a consumer, in application of the provisions of the Consumer Code, any consumer has the right to have free recourse to a consumer mediator with a view to amicably terminating the contractual dispute between him and a professional. In the absence of an amicable agreement, the French judicial courts have sole jurisdiction.
16. APPENDICES
The annexes form an integral part of the Contract.
ANNEX 1: INTERNAL RULES OF THE EXHIBITION, FOR THE ATTENTION OF VISITORS
DEFINITIONS
“Visitor” means any person present at the Show, in any capacity whatsoever (exhibitor, visitor, speaker, participant, etc.);
“Organiser” designates the company which organises the Show, namely EVENTGO, SARL registered with the RCS of Saint Denis de La Réunion under number 811104363, whose head office is located at 40 cite Jacques Duclos 97470 SAINT BENOIT de LA REUNION;
“Pass” means an entry ticket to the Exhibition, purchased on the Site or at the Exhibition venue;
“Site” means the website of the Organiser company on which the Products and Services relating to the Show are offered for sale, namely https://veezit.io/
“Internal regulations” means this document, established by the Organiser and containing the rules for access to the Exhibition;
“Exhibition” refers to the “VEEZIT” exhibition organised by the Organiser from September 6 to 8, 2024 in Reunion.
ARTICLE 1 – ACCESS TO THE EXHIBITION
1.1. Access to the Show is prohibited to any person wishing to carry out a commercial activity (sale, distribution, various commercial exchanges) outside the exhibitor stands. This ban is valid throughout the exhibition site (car parks, reception gallery).
1.2 Access to the Show is reserved for holders of a Pass, ordered in advance on the Site, or purchased on site, at the pricing conditions indicated. The amount of the entry fee is set by the Organiser, the prices can be consulted on the Site or at the checkouts at the entrances to the Show.
ARTICLE 2 – OBLIGATIONS
2.1 – The Visitor is required to scrupulously comply with the provisions of these Internal Regulations, as well as the order, police and security regulations decided by the Organiser and the French authorities.
2.2 – Presentation of the Pass: any Pass must correspond to the real identity or function of the person wearing it.
2.3 – Photographs – Films: it is strictly forbidden to carry out sound or visual recordings of any type at the Shows, for commercial purposes, without the prior agreement of the Organiser. These prohibitions do not apply to photographers accredited by the Organiser.
2.4 – Health rules: Visitors are invited to scrupulously respect all the health measures indicated by the Organiser and/or the operator of the Exhibition site, in particular the rules indicated in the fight against the spread of the coronavirus.
ARTICLE 3 – SANCTIONS
In order to ensure the smooth running of the Show, the Organiser reserves the right to exclude any person in violation of these Internal Rules. If necessary, the Organiser may call on the police to preserve the quality and security of the organization of the Show.
ARTICLE 4 – MISCELLANEOUS
Animals are not allowed within the Exhibition grounds without written authorization from the Organiser.
